My printer will only print in grayscale. How do I set it back to print in color?

[BUTCHYBOY2]

My printer will now print in grayscale only.  How can I set it to print in color?

[A4Apollo · Accepted solution]

Hi! @BUTCHYBOY2, 

Have you tried printing from a different application? Does the issue persist?

Are you able to make a colour copy from the printer?

Are you using HP genuine ink cartridges?

Replace low, empty or faulty ink cartridges on the printer.

The issue sounds like a driver issue. If you are able to make a colour copy from the printer try the steps recommended below to solve printing in colour issues.

Uninstall the printer software from the root level on the PC and install the full feature printer software.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties window.

Close Devices and Printers.

Update the full feature printer drivers using this link. Click Here

Once you install the printer, change the below settings to print in colour.

1.      Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.
2.      Right-click the printer that you want to use, and then click Printing Preferences.
3.      Make your choices, and then click OK.
4.      Under option Print colour select colour, then the OK button.

Refer this article to further troubleshoot print quality issues with the printer. Click Here

Let me know if this works! 
Have a great day ahead! 🙂

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