My printer won't print in landscape format. Settings are correct and restarted computer.

[MSGLisa]

My printer won't print in landscape format. Settings are correct and restarted computer. It prints everything in portrait format even after I change it to landscape.

[Betty0610]

@MSGLisa

Welcome to the HP Support Community.

To help you further with this, please let us know the Operating System installed on the device your Printer is connected to.

Thanks.

[MSGLisa]

Windows 7. It's an HP 2009m computer. I have not had any trouble with this printer until just recently.

Thank you.

[Betty0610]

@MSGLisa

Let's try to do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Open up the run command with the "Windows key + R" key combo

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

[MSGLisa]

I have not attempted this because I work full time 12 hour night shifts and go to school full time. This is a very lengthy process and now I am afraid to do it since I just received an email to be on alert for fradulent HP reps.

[MSGLisa]

I can't move ahead in the project that I am on until I print the landscape worksheet that I am working on. I went ahead and followed all of your instructions that were very time consuming. 1 hour and 35 minutes later the problem is STILL NOT FIXED.

[Betty0610]

@MSGLisa

Does this happen with all documents? or from a specific software? What is the paper size and type you're wanting to print in landscape?