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- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Mystery Paper Jam

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03-04-2023 01:21 PM
Product: HP Envy 7645
Operating System: Microsoft Windows 10 (64-bit)
Paper Jam error. Looked for the jam but couldn't find it. I noticed that the inkjet cleaning assy wasn't moving when the cartridge carriage was in the right-most position, or the cleaning station position. So after unplugging the printer when the carriage was out of the way, I grabbed hold of it and forced it forward and back until it moved freely. Leaving it in the most forward position, I plugged the printer in and it found and actuated the cleaning assy, which fixed the problem. So when your inkjet printer is reporting a paper Jam it might just be a stuck cleaning assy.
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