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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printing Errors or Lights & Stuck Print Jobs
- NEW PRINTER HP DeskJet 2622 All-in-One Printer not printing ...
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10-07-2019 09:50 AM - edited 10-07-2019 09:56 AM
Hello Comunity
I bought a new printer HP DeskJet 2622 All-in-One Printer (Product NumberY5H67D) just 2 days ago...
I am able to print black and white and it's working great but when I go print something in color than my red color did not come just greens printing doing. I am confused about is this printer issue or software
even when I try to copy something the same result there... so I thought is hardware issue could be...
but is there something more troubleshooting I can do so please let me know
thank you
Solved! Go to Solution.
Accepted Solutions
10-07-2019 01:55 PM
Have you tried cleaning the ink cartridges, see step #5 in this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
10-07-2019 01:55 PM
Have you tried cleaning the ink cartridges, see step #5 in this link.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.