*** NEW Post *** HP Officejet Pro 8600 Plus. Error code B8A2F2E8

[svs22]

I have seen there is a solution set for this error that involves a reset.  Would a support agent please provide me with the reset solution.  

Much appreciated.

[Kumar0307]

@svs22, Welcome to the HP Support Community! I’m here to help.

I understand the printer is stuck at this error. Check if you can bypass the error to access the home screen of the printer. The reset can only be performed if you are able to access the home screen.

If yes, let us try this:

Go to Setup > Tools > Restore to factory defaults

I have also sent you a private message with a set of instructions to perform a semi-full reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

If not, I'm afraid this is a hardware failure. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

Keep me posted for any other assistance.

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Have a great day!