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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-19-2019 09:24 AM

HP Recommended

@don108, I'm afraid the software you're referring to is a part of the full feature software and your printer doesn't have any software or driver available anymore: Click here to verify

"The program is not available as a separate download. It installs itself along with software for HP devices."

 

I suggest you make the call or look for alternate options such as an upgrade for the printer.

Let me know if you need anything else.

Take care.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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