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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Need information how to factory reset an Officejet Pro 8100

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11-07-2022 01:33 PM
Need information how to factory reset an Officejet Pro 8100. The print head light, all 4 ink cartridge lights are flashing but I replaced the print head and all 4 ink cartridges with HP ink. I'm ready to just dynamite the **bleep** thing.
Any insights would be great (including how much black powder to add if I end up going ballistic).
11-17-2022 09:14 AM
@wolfley
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee