• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-04-2020 02:55 PM

HP Recommended
Product: Custom PC
Operating System: Microsoft Windows 7 (64-bit)

Do I need to uninstall software on dead Photosmart printer before installing software for the AiO?  Should I remove ink before moving the AiO printer to room with PC to which I want to connect it?  Is there any problem with having the printer software installed on two PCs at the same time, even though I will have the printer hard-wired to only one of them?  Any tips or other things I should know to properly move the printer? Thanks for any help you can provide. 

1 REPLY 1

‎09-07-2020 05:26 AM

HP Recommended

@Mef2

 

Welcome to the HP Support Community.

 

You needn't uninstall or remove ink. You can just install the drivers of the Printer on another PC or install the HP Smart App: https://support.hp.com/in-en/document/c04675142

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.