Need to change region on OfficeJet Pro 8600

[DeskJockey98]

I just tried replacing my ink cartridges on my OfficeJet Pro 8600 and got an error that the printer does not support the cartridges because they are from a different region. I bought the printer in the US, but was overseas when HP began regionalizing its ink cartidges, so it got regionalized in Europe, but now I'm back in the US and need to reset the region. I tried calling HP, but was unable to get through to a live human (way to go, HP) and was instead directed here. What do I need to do to change the region on my printer?

[Jay_G24 · Accepted solution]

Hi @DeskJockey98,

I'd like to help!

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[Bankfishr]

I have the same problem I moved with a US printer to Italy.  I bought some cartridges 951 and it says they are for Europe only and incompatible when I put them in. 

HP Officejet Pro 8600 N911g

[KIMK130]

I have the same issue. How can I reset the printer?