New Deskjet 2600, flashing light and 'door open' error

[Beachbhum]

Hi 

I bought a HP Deskjet 2600 today, set up wi-fi, it printed a test page (unprompted), my laptop and phone are connected, but when I print, I get a 'door open' error. The door is not open, and it's becoming really frustrating 😞 

Any help would be greatly appreciated. 

[sandytechy20]

@Beachbhum

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are getting door open error on HP Deskjet 2600 Printer. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• When did this issue start?
• Did you do any hardware or software changes?

Meanwhile 

Close the cartridge door completely

1. Open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product.

   Figure : Examples of closing the cartridge door (your product might vary)

   

      NOTE:

   To see how to close the cartridge door of your specific model, see the cartridge section of your product's User Guide.

2. Check the product control panel to see if the error message still displays.

Check the cartridge door for obstructions

1. Inspect the door and the area around it to make sure that no obstructions prevent the door from closing completely.

      NOTE:

   Bits of paper, packing materials, and tape might prevent the door from closing completely.

2. Remove any obstructions.

3. Check the product control panel to see if the error message still displays.

Reset the product

1. Press the Power button () to turn on the product.

2. Disconnect the USB cable from the back of the product.

3. Disconnect the power cord from the electrical outlet.

4. Disconnect the power cord from the product.

5. Wait 30 seconds.

6. Reconnect the power cord to the electrical outlet.

7. Reconnect the power cord to the product.

8. Press the Power button () to turn on the product.

9. Reconnect the USB cable to the product.

10. Check the product control panel to see if the error message still displays.

Click here and refer the HP document to perform the above steps.

Let me know how it goes.

Cheers.