New Deskjet 4200 printing blank pages.

[LaDonna44]

Prints blank pages, new printer with less than 50 pages printed thus far.

[A_Gayathri]

Hi @LaDonna44 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP DeskJet 4200 All-in-One Printer is printing blank pages despite being new and having printed fewer than 50 pages, here are some troubleshooting steps you can follow:

1. Check Ink Levels:

Ensure that the ink cartridges are properly installed and have enough ink. Even though it's a new printer, it's good to check if the cartridges are not dry or faulty.

2. Check Cartridge Installation:

• Open the printer and remove the ink cartridges.
• Ensure that the cartridges are seated correctly in their respective slots and are not obstructed by any packaging materials.
• Check the metal contacts of the cartridges for any dirt or ink residue and clean them gently with a lint-free cloth.

3. Check for Printhead Issues:

• Some HP printers have printheads that can become clogged or misaligned.
• Perform a printhead cleaning using the printer’s built-in maintenance functions (accessible through the printer's control panel or HP Smart app).

4. Print a Test Page:

• Try printing a test page or diagnostic page from the printer's control panel to verify whether the printer is able to print anything at all.
• If the test page is blank, this confirms an issue with the ink delivery system.

5. Check Printer Settings:

• Make sure the correct paper size and type are selected in the printer settings.
• Ensure that the correct printer is selected on your computer when printing.

6. Update Printer Firmware and Drivers:  Update the firmware on an HP printer

• Visit the HP support website and check if there are any firmware or driver updates available for your printer.
• Sometimes, outdated firmware can cause printing issues.

7. Run Printer Diagnostics:

• Many HP printers have a diagnostic tool that can help identify and resolve issues. You can use HP Print and Scan Doctor to run a full diagnostic check on your printer.

8. Check for Software Conflicts:

• If you're using HP Smart or another printer management software, try printing from another application (such as Microsoft Word or Notepad) to rule out software conflicts.

9. Check Paper:

• Ensure that the paper is loaded correctly in the tray and isn't jammed or wrinkled.

Refer to this document: HP DeskJet 4200 All-in-One Printer series user manual
HP printer prints blank pages

I hope this helps. 

Take care and have a good day.

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