New Officejet Pro 8620 is printing really slow

[xJohnnyOx]

I have been using an Officejet Pro 8620 for about 3 years.  It has been great with very fast prints.  I liked it so much, I bought a 2nd one and kept it in storage for the day the first one would fail.  That day came last week and I pulled this new one out of the box and tried to do a clean install of the software on my Windows 7 Pro x64 computer.

I am using the printer wirelessly. 

The issue is that it prints very slowly.  It even seems to print its interanal test reports slowly.  Right now, it takes about 35 seconds per page.  My previous Officejet (same model) was taking about 2 seconds per page.

I tried uninstallaling and reinstalling the software.

I tried clearing the spool temporary files.

I tried settting it up for Port 9100 operation with the instructions in this link: https://www.tidbitsfortechs.com/2016/09/slow-hp-printer/   (which worked until the printer did a firmware update, now its back to slow again)

Does anyone have a good solution to get me back to a good working printer again?

Thank you for any advise you can give!!!! 

[The_Fossette]

@xJohnnyOx,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While I wait for the answers, I recommend you follow the below steps and check if it helps.

Resetting the printer can resolve some types of slow printing issues.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

9. Wait until the printer is idle and silent before you proceed.

Try to print. If the issue persists, continue to the next step.

Step 2: Check the print driver settings

Check the print driver settings. Selecting certain paper types or printing in Best quality can slow print speeds. Print with plain paper in Normal or Draft quality for faster print speeds.

1. Search Windows for printers, and then click Devices and printers in the list of results.

2. Double-click the icon for your printer.

3. Double-click Set Preferences.

4. Find the paper type information.

5. In the Paper type area, make sure Plain Paper is selected.

6. In the Quality Settings area, make sure Draft or Normal are selected.

7. Click OK or Apply to confirm the changes, close the HP printer driver window, and then close the Devices and Printers window.

Try to print. If the issue persists, CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(Ignore the steps you have already performed)

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!