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HP DeskJet 2710e All-in-One Printer
Microsoft Windows 10 (32-bit)

I am trying to use my new printer with a USB cable because I dont have wifi. Its recognizing the printer but not printing. Theres flashing lights and the documents i want to print are pending

3 REPLIES 3
HP Recommended

Hi @ManUtd_37,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try the following below:
 

Check for cable and computer port issues, and then retry adding the printer to the computer.

Troubleshoot the printer USB connection

Check the USB cable for damage and recommended length, and then restart your printer and computer.

Turn off the printer and the computer.

Disconnect the USB cable from the computer and printer, and then inspect the cable.

If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.

If the cable is undamaged and shorter than 3 m (9 ft 10 in), connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.

Connect the cable to the printer.

Turn on the computer, and then wait for the startup process to complete.

Turn on the printer, and then add the printer (Mac) or wait for the computer to install the new device (Windows).

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @ManUtd_37,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @ManUtd_37

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us

Nal_NR-Moderator
I am an HP Employee

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