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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-10-2024 11:04 AM

HP Recommended
Product: HP Officejet Pro 8625 e-All-in-One Printer
Operating System: Microsoft Windows 11

Black ink ran out.  Replaced with HP cartridge and got messsage, "problem with the printer or ink system".  Put the old, empty, cartfidege cack in and it said the cartridge was empty and if I wanted to print, it wouod be with color.  Changed it back to a new cartridge an got the error message above.  Bought a new black cartridge and still got the error message.  I don't see any stuff in the entry ports of the cartridge.  Help!

Category:
1 REPLY 1

‎10-10-2024 11:56 AM

HP Recommended

Hello @Dave5408 , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/ca-en/document/ish_10321331-10321379-16

 

Best regards

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