New ink installed is not working on new HP Envy 6452

[Gatto2]

I just purchased an HP Envy 6452 and all went well until I installed the hp ink.  I did not use the ink in the box since then I would probably be signed up for the Instant Ink program.  So I purchased an HP black and tricolor ink separately.  I installed these ink cartridges  and it is flashing yellow and flashing E.  I’m sure if I installed the instant ink program ink provided that it would probably work.  Any suggestions.  I really don’t want to return my new printer.  Would appreciate any help.

[TEJ1602]

@Gatto2, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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