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‎01-03-2019 04:31 PM

HP Recommended

@dria283

 

You are welcome.

 

I am very happy to hear the problem has been resolved.

 

No worries - "hands on" when trying to resolve issues is usually more effective than trying to guess what is going on.  Smiling.

 

At the least, the success might be shared within the Response Center - benefits are still gained even without the community knowing all the details.  So, we are, of course, curious.  We also realize the most important goal is met:  You can print.

 

Nice New Years gift, after all.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

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