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No Airprint Printers Found

HP Recommended
OfficeJet Pro 8600 Plus
iOS

My Airprint function works perfectly, for the past few years, from my ipad and iphone, as long as it is used relatively continuously, ever few minutes. AGAIN... It works perfectly... for hours on end.  Then, if it’s not used, for let’s say one hour, even though the printer is still on, it functions in every other way, it’s as if the Airprint function goes to sleep, and I have to unplug the PRINTER, and replug it in, one second later, and then Airprint works again, perfectly, until I stop Airprint again, and I have to plug/replug again. EVERYTHING is up to date, everything has been unplugged/replugged, EVERYTHING works perfectly as long as it is used continuously. I have no issues with WIFI, or any other connectivity, no nertwork issues, and I have no issues with Airprint, as long as I use it continuously... for hours on end.  It is just the printer that is the cause and unplugging/replugging it is the temporary solution. Is the printer just shot and it’s time to buy a new one?  Am I missing something? All my devices, use the same wifi without any problems.  Thank you for your help.

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@Targa964, Welcome to the HP Support Community!

 

Let's try the below steps to see if that helps - 

 

On the printer, go to Setup > preferences > Sleep > After 15mins.

  

1.) Remove All Barriers: Certain building materials can get in the way of weaker signals like Bluetooth. Metal, bulletproof glass, concrete, and plaster are particularly bad, and marble, plaster and brick aren’t great easy. So if you’re really struggling with interference, your first step should be to move your Bluetooth devices away from these materials. That means no brick walls between you and your devices, and definitely no metal desks! 

  

2.) Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel. Specifically, a different channel than the one your Bluetooth devices is using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best. 

  

3.) Move Closer to Your Router: If you often find that you’re getting interference when talking on a wireless headset while on a WiFi call (you’ll know because you’ll hear static), try moving closer to your router. This will give you a more robust WiFi connection, so the Bluetooth frequency can’t overpower it. 

  

4.) Get Away From Microwaves and Fluorescent Lighting: Both emit frequencies of 2.4GHz, and moving away from them will distance you from the source. 

 

Update the printer firmware

Go to Web services on the printer > Settings > Printer update

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on the iOS device

Go to Settings > General > Update the software

 

Check if the router is able to forward the Bonjour packets. Intermittent connectivity issues can be caused if the router is not able to forward Bonjour packets.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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