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I just purchased a HP OfficeJet Pro 8028.  It says it comes with a USB cable included.  Mine did not. I need the cable because our company VPN will not allow wireless connections on personal printers.  Who can I talk to at HP to get my cable?

1 ACCEPTED SOLUTION

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HP Recommended

According to the published specs https://support.hp.com/id-en/document/c06291590#AbT1 this device does not ship with a usb cable which is pretty common with wireless or network capable devices.  On one of the box flaps there should be a list of what is included. If you purchased from a retail store and they told you it had a cable, you can go and ask them for one or buy one, they are not expensive.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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1 REPLY 1
HP Recommended

According to the published specs https://support.hp.com/id-en/document/c06291590#AbT1 this device does not ship with a usb cable which is pretty common with wireless or network capable devices.  On one of the box flaps there should be a list of what is included. If you purchased from a retail store and they told you it had a cable, you can go and ask them for one or buy one, they are not expensive.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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