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- No code for my 5 months free ink

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05-24-2021 04:33 AM
Hi. I purchased an ENVY 6032 on 22.05.2021 and have set it up and also applied for the £1.99 for 50 pages a month. The problem is that I have no code anywhere to claim my 5 months free ink as advertised by both HP and Currys PC World. The reason we bought this was because of the offer so it is dissapointing that the code is not included as stated. What can you do for me?
Regards
James Gaunt
Solved! Go to Solution.
Accepted Solutions
05-25-2021 03:06 AM - edited 05-25-2021 03:07 AM
Hi @Jasierock,
I'd like to help!
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
05-25-2021 03:06 AM - edited 05-25-2021 03:07 AM
Hi @Jasierock,
I'd like to help!
Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
