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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: No ink... no ink replacements

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08-13-2018 11:01 PM
Solved! Go to Solution.
Accepted Solutions
08-14-2018 01:14 PM
Thank you for replying,
Since the instant ink account details are confidential, request you to send the details always in private.
Could you please help me with the shipping information so that I can help you in shipping a set of ink cartridges.
Note: Please remember to provide the shipping information in a private message.
Eagerly waiting for your response!
Regards,
Jeet_Singh
I am an HP Employee
08-14-2018 11:05 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I am not quite sure about the issue you are having with the ink.
Are you indicating that you are currently out of ink, and you would like HP to replace it? Or Is that you have signed up for Instant Ink?
If this happens to do with HP Instant Ink program? I need to know few details regarding your Instant ink account to help you get the ink cartridge.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Regards,
Jeet_Singh
I am an HP Employee
08-14-2018 01:14 PM
Thank you for replying,
Since the instant ink account details are confidential, request you to send the details always in private.
Could you please help me with the shipping information so that I can help you in shipping a set of ink cartridges.
Note: Please remember to provide the shipping information in a private message.
Eagerly waiting for your response!
Regards,
Jeet_Singh
I am an HP Employee