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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-07-2025 02:44 AM

HP Recommended

Hi - I have a new 6020 printer, which is set up, and connected to the wireless network. If I AirPrint something from my phone, it prints with no problems, but if I try to print something from my iMac, although the paper comes out and it sounds like it's printing, the page is completely blank when the 'print' process has finished. I'm probably being extremely thick & have missed something obvious, but does anyone have any tips, please? 

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2 REPLIES 2

‎02-07-2025 02:57 AM

HP Recommended

Hello Claffyindia!

 

Please try these troubleshooting steps:

 

Reset the Printing System:

  1. Navigate to System Preferences > Printers & Scanners.
  2. Right-click (or Control-click) in the printers list and select Reset printing system.
  3. This action will remove all printers and pending print jobs.
  4. After resetting, add your Canon printer again.
  5. Ensure you have the correct drivers installed.

Let me know if that didn't help!

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‎02-07-2025 03:04 AM

HP Recommended

Oh, thank you very much, I will try that

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