• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-05-2025 01:40 PM

HP Recommended

Hi, i‘m using a laserjet pro 3302 and IOS 18.1.1

 

i can find the the Printer in the AirPrint Option on the iPhone, but when i try to print something, my iPhone reacts without any erro, but  the printer prints nothing.

 

At the printer settings, AirPrint and wifidirect are switched on. 
No error message!

 

When I try to print the same file/picture etc. with the installed HP smart App on the same iPhone, everything is fine and will be printed correctly.

 

do you have an idea? 
Firmware 6.17.3.269-202405221647

Thanks! 

Category:
1 REPLY 1

‎01-05-2025 02:55 PM

HP Recommended

Solved.

 

i restarted everything: FRITZ!Box, Accesspoint, Printer, Iphone.

 

Then, i had problems to find the printer.

 

After changing to WPA 2 CCMD, the problem is solved. 
Best regards 

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.