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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- No setup cartridges envy 6000e

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12-29-2021 07:52 AM
I got my mothers envy 6000 as she couldn't setup it.
As i wanted to install it in my homeoffice the install program is asking for setup cartidges which were not in the box (perhaps my mother (who turned 79 today 🙂 ) removed them and threw them away. As she bough also 2 new cartidges. How can I bypas the setup?
Is very hard for me to contact tehh store at is is 200 km away from where I live.
Solved! Go to Solution.
Accepted Solutions
01-03-2022 10:35 AM
Welcome to the HP support community.
I understand that you want to bypass the setup cartridges, I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
01-03-2022 10:35 AM
Welcome to the HP support community.
I understand that you want to bypass the setup cartridges, I am glad to assist you.
I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee