No way to complain about customer service.

[TracyAS]

Is there a customer complaint email I can get to? So, we accidentally ordered the all-in-one plan when we were just trying to set up automatic ink refill. They sent us a printer when we already bought on at Costco. We canceled and sent the printer back. This was in August and HP has still not refunded the money. We received no products or service. We have continually contacted the All-In-One printer dept and they give us the run around. Like they are paid not to fulfil customer refunds. I want file a customer service complaint. Anyone know where?   

[Kuroi_Kenshi]

Hi @TracyAS,

Welcome to the HP Support Community! 

We're here to help you tackle that issue! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

[Kuroi_Kenshi]

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