• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-15-2024 04:00 PM

HP Recommended
Product: HP OfficeJet Pro 9018e All-in-One Printer

I purchased non-HP replacement ink cartridges because of your overpriced ink and newly increased subscription service prices (a 50% increase per copy).

 

It appears that your printers are programmed to reject any cartridges not manufactured by HP, as I am getting the message, "HP printers require Original HP cartridges. Replace the non-original cartridges to continue printing." 

 

I'm not being forced to purchase your overpriced ink or overpriced subscription (now at 15 cents per copy). You sure know how to turn off your customers. I'll never buy an HP (anything) again. Ridiculous. Worst customer experience ever from a hardware manufacturer. Congrats.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.