Non-Hp Chip message on HP Color LaserJet MFP M283cdw

[BillyD44685]

I bought non-HP cartridges and am getting the non-HP chip message even though I disabled that feature.  I've tried the factory reset, unplug, etc and it's the same thing.  I bought the set of 4 and only installed the black one. How in the world do I get it to work?

[A_Gayathri]

Hi @BillyD44685 ,

Welcome to the HP Support Community

I'd like to help!

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

click here and please check HP Printers - Dynamic Security enabled printers

I hope this helps! Keep me posted. 

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