Not Printing SHowing Error message Output tray is closed.

[sairajpatrasec]

I am using HP deskjet 1050  printer. its showing Output trey is closed. But my out put trey is already open. Not aable to print also. Please Help.

[A4Apollo]

Hi! @sairajpatrasec, Welcome to HP forums.

I understand you are getting error output tray is closed error on your printer.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

As you mentioned you are getting error output tray is closed error on your printer.

Make sure that the cartridge door is closed

If the cartridge door is not completely closed, the error message displays on the computer. Follow these steps to make sure that the cartridge door is closed.

1. Make sure that the output tray is lowered completely.

2. Open the cartridge door.

   Figure : Open the cartridge door

   

3. Close the cartridge door. Make sure that the top right and left corners of the cartridge door snap into place.

   Figure : Close the cartridge door

   

4. Check to see if the error message displays on the computer.

• If these steps resolved the issue, you do not need to continue troubleshooting.

Check for obstructions around the cartridge door

An obstruction could prevent the cartridge door from closing completely. Follow these steps to check for and remove any obstructions around the door.

1. Inspect the door, and the area around it, to make sure that no obstructions prevent the door from closing completely.

      NOTE:

   Bits of paper, packing materials, or tape might prevent the door from closing completely.

2. Remove any obstructions.

3. Check to see if the error message displays on the computer.

Reset the All-in-One

Sometimes, resetting the product can clear the error message. Follow these steps to reset the product.

1. Press the Power button () to turn on the product.

2. With the product turned on, disconnect the power cord from the rear of the product.

3. Unplug the power cord from the wall outlet.

4. Wait at least 15 seconds.

5. Plug the power cord back into the wall outlet.

6. Reconnect the power cord to the rear of the product.

7. If the product does not turn on by itself, press the Power button () to turn it on.

Refer this article to further troubleshoot door open error messages on your printer. Link: https://hp.care/2ILQsTL

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