Not Printing

[TMPaskitti]

"Remove and Reinstall the indicated ink cartridge, making sure it is correctly installed" I have restarted the printer by pulling the plug out for 5 minutes and I have reinstalled the drivers. Still not luck. I deleted the printer from my computer but after reinstalling the software, the pint job is still in the que

[Garp_senchau]

@TMPaskitti, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you're experiencing issues with an ink cartridge in your HP OfficeJet 4655 All-in-One Printer, follow these steps to remove and reinstall it:

Power On the Printer: Ensure your printer is turned on for smooth operation.

Access the Ink Cartridges:

• Open the ink cartridge access door by gently lifting from the right side. The carriage will slide to the center for easy access.

Locate the Problematic Cartridge:

• Identify which cartridge needs to be reinstalled or replaced.

Remove the Ink Cartridge:

• Press down gently on the cartridge to release it, then pull it out of the slot.

Steps to Reinstall the Ink Cartridge:

Prepare the Cartridge:

• If you're installing a new cartridge, remove any protective tape without touching the copper contacts or ink nozzles.

Insert the Cartridge:

• Position the cartridge with the label side facing up, matching the color of the cartridge with the slot color in the printer.
• Push the cartridge into the empty slot until it clicks securely into place.

Close the Ink Cartridge Access Door:

• Gently close the access door to allow the carriage to return to its original position and for the printer to initialize the cartridge.

Important Notes:

• Handling Cartridges: Avoid touching the copper-colored contacts and nozzles to prevent clogs, ink failure, or bad electrical connections.
• Cartridge Alignment: After installation, the printer may prompt you to print an alignment page to ensure proper alignment of the cartridges.
• Use Genuine HP Cartridges: For optimal performance, HP recommends using genuine HP ink cartridges, which are designed to work specifically with your printer.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,