Not printing at 100%

[aharris8410]

I have an HP Envy 4500 and when printing items are not printing at 100%. The full document is being printed on half the standard sheet of paper. I have tried unplugging and printing files from multiple devices with the same result. 

[Kumar0307]

@aharris8410, Welcome to the HP Support Community! I’m here to help.

To assist you better,

• Which device are you using to print?
• Which application are you trying to print from?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

If the issue persists, on the printer screen, go to Setup > Tools > Restore factory defaults.

Note: This will delete all user settings on the printer.

Reconnect the printer to the computer and try printing.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!