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Locked

‎01-20-2022 12:08 PM

HP Recommended
Product: HP Officejet 100 Mobile Printer - L411a
Operating System: macOS 11.0 Big Sur

Hi I have a mobile printer that connects via bluetooth. Over the last couple of weeks the printer won't stay connected to bluetooth and when it is in the printer app it says its offline. Every time I want to print I have to remove the device from bluetooth and from printers. I then reinstall and sometimes it prints and sometimes I have to redo these steps over and over. Today it wouldn't print at all despite the printer showing as connected in bluetooth in the utility it says offline. Then when I print  it says over and over 'connected to the device' which then changes to 'connection failed. Unknown error. Trying again in 3'.

 

After taking the battery off the printer to reset I managed to print one page then all the lights started flashing and it says there's a filter failure. 

 

I cannot keep this whole process of installing and resetting to print one page at a time. 

 

I am using MONTERAY 12.1  (this isn't in the list of options to choose on this site)

Category:
1 person had the same question
2 REPLIES 2

‎01-20-2022 12:10 PM

HP Recommended

E [20/Jan/2022:18:42:36 +0000] [Job 3] Job stopped due to filter errors; please consult the /private/var/log/cups/error_log file for details.
D [20/Jan/2022:18:42:36 +0000] [Job 3] The following messages were recorded from 18:42:13 to 18:42:36
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsRowCount: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsRowFeed: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsRowStep: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] Clipping to: top=0.125000, left=0.125000, bottom=6661.875000, right=4804.875000
D [20/Jan/2022:18:42:36 +0000] [Job 3] Paddint to: top=0.000000, left=0.000000, bottom=0.000000, right=0.000000
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.663 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1182150
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.663 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1182150 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.682 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1182150
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.682 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1182150 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.682 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1182150
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.682 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1182150 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.718 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1182150
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.718 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1182150 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.718 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1182150
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.718 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1182150 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 1% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 1% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=1
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 12% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 12% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=12
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 23% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 23% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=23
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1182150
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1182150 got 18533
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement writeOnTransportNonBlocking:length:numberOfWrittenBytes:]: writeOnTransportNonBlocking: 0 (DATA) length:18533 (0 0 284074)
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] size:1163617 writtenBytes:18533 nBytes:18533, feof:0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1163617 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1163617
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.774 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1163617 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1163617
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1163617 got 4272
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement writeOnTransportNonBlocking:length:numberOfWrittenBytes:]: writeOnTransportNonBlocking: 0 (DATA) length:4272 (0 0 286330)
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] size:1159345 writtenBytes:4272 nBytes:4272, feof:0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1159345 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1159345
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.782 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1159345 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 34% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 34% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=34
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.798 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1159345
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.798 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1159345 got 13917
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.799 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement writeOnTransportNonBlocking:length:numberOfWrittenBytes:]: writeOnTransportNonBlocking: 0 (DATA) length:13917 (0 0 298231)
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.799 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] size:1145428 writtenBytes:13917 nBytes:13917, feof:0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.799 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1145428 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.799 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1145428
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:13.799 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1145428 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 45% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 45% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=45
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 56% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 56% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=56
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 67% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 67% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=67
D [20/Jan/2022:18:42:36 +0000] [Job 3] cgpdftoraster: bytes written for side 2 = 128043640, err = 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] HWResolution = [ 600 600 ]
D [20/Jan/2022:18:42:36 +0000] [Job 3] ImagingBoundingBox = [ 9 33 585 833 ]
D [20/Jan/2022:18:42:36 +0000] [Job 3] Margins = [ 9 33 ]
D [20/Jan/2022:18:42:36 +0000] [Job 3] PageSize = [ 595 841 ]
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsWidth = 4805
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsHeight = 6662
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsBitsPerColor = 8
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsBitsPerPixel = 32
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsBytesPerLine = 19220
D [20/Jan/2022:18:42:36 +0000] [Job 3] band = {0, 0; 595.29, 799.44}
D [20/Jan/2022:18:42:36 +0000] [Job 3] Erasing band to white...
D [20/Jan/2022:18:42:36 +0000] [Job 3] EraseContext [0 0 4805 13324]
D [20/Jan/2022:18:42:36 +0000] [Job 3] displayList=0x0
D [20/Jan/2022:18:42:36 +0000] [Job 3] drawSheet(c=0x600000b480c0, document=0x600000244200, pageNum=1, mediaBox=[0 0 595.29 841.89], band=[0 0 595.29 799.44], nup=0x0, pageMap=0x0, fitToPage=0, preTransformP=0x0, rotation=0)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Drawing unscaled page.
D [20/Jan/2022:18:42:36 +0000] [Job 3] docMediaBox=[0 0 595 842]
D [20/Jan/2022:18:42:36 +0000] [Job 3] scaled rect=[0 0 595 842]
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.827 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1145428
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.827 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1145428 got 65536
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 78% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 78% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=78
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.832 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement writeOnTransportNonBlocking:length:numberOfWrittenBytes:]: writeOnTransportNonBlocking: 0 (DATA) length:65536 (0 0 359735)
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.832 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] size:1079892 writtenBytes:65536 nBytes:65536, feof:0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.832 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1079892 got 24753
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.833 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement writeOnTransportNonBlocking:length:numberOfWrittenBytes:]: writeOnTransportNonBlocking: 0 (DATA) length:24753 (0 0 384488)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 89% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 89% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=89
D [20/Jan/2022:18:42:36 +0000] [Job 3] PAGE: 5 1
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 5, 100% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 5, 100% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=100
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.833 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] size:1055139 writtenBytes:24753 nBytes:24753, feof:0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.834 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1055139 got 10734
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.834 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement writeOnTransportNonBlocking:length:numberOfWrittenBytes:]: writeOnTransportNonBlocking: 0 (DATA) length:10734 (0 0 395222)
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.834 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] size:1044405 writtenBytes:10734 nBytes:10734, feof:0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.834 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1044405 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.834 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface sideChannelDataAvailable:]: BT Responding to side channel command 4
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.834 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement transportConnectionMaximumTransferUnit]: transportConnectionMaximumTransferUnit:672 - outgoingMTU:672 - incomingMTU:672
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.835 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement transportSendPDU:]: transportSendPDU: 0 (COMMAND) length:10
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.835 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface deferredReadFromFile:]: [deferredReadFromFile] size:1044405
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.835 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface newWriteBufferAvailable:bufferSize:]: [newWriteBufferAvailable] fread: request 1044405 got 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.835 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement closeTransportConnection]: closeTransportConnection
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.836 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement _l2capChannelWriteComplete:refcon:status:]: l2capChannelWriteComplete:l2capChannel refcon:refcon status:error No destination for data
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.836 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement _l2capChannelWriteComplete:refcon:status:]: l2capChannelWriteComplete:l2capChannel refcon:refcon status:error No destination for data
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.836 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement closeTransportConnection]: closeTransportConnection
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.836 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface linkClosed:]: Connection was closed
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.836 bluetooth[884:14047] [HCRP-CUPS]-[IOBluetoothHardcopyCableReplacement closeTransportConnection]: closeTransportConnection
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: +offline-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] 2022-01-20 18:42:23.836 bluetooth[884:14047] [HCRP-CUPS]-[HCRP_CUPSInterface closeLink:]: DEBUG: CONNECTION CLOSED
D [20/Jan/2022:18:42:36 +0000] [Job 3] PID 884 (/usr/libexec/cups/backend/bluetooth) exited with no errors.
D [20/Jan/2022:18:42:36 +0000] [Job 3] Page Number: 6
D [20/Jan/2022:18:42:36 +0000] [Job 3] Copies: 1d
D [20/Jan/2022:18:42:36 +0000] [Job 3] Media Class:
D [20/Jan/2022:18:42:36 +0000] [Job 3] Media Color:
D [20/Jan/2022:18:42:36 +0000] [Job 3] Media Type: plain-paper
D [20/Jan/2022:18:42:36 +0000] [Job 3] Media Size: A4
D [20/Jan/2022:18:42:36 +0000] [Job 3] Output Type:
D [20/Jan/2022:18:42:36 +0000] [Job 3] Marker Type:
D [20/Jan/2022:18:42:36 +0000] [Job 3] Rendering Intent:
D [20/Jan/2022:18:42:36 +0000] [Job 3] Advance Distance: 0d (pt)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Advance Media: ADVANCE_NONE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Collate: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Cut Media: CUT_NONE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Duplex: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Tumble: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Orientation: ORIENT_0
D [20/Jan/2022:18:42:36 +0000] [Job 3] HW Resolution: 600dx600d (dpi)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Borderless Scale: 1.000000
D [20/Jan/2022:18:42:36 +0000] [Job 3] Page Size: 595dx841d (pt)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Page Size: 595.289978x841.890015 (pt)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Margins: (9d, 33d) - (..., ...)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Imaging BBox: (9d, 33d) - (585d, 833d)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Imaging BBox: (9.360000, 33.840000) - (585.929993, 833.250000)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Insert Sheet: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Jog: JOG_NONE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Leading Edge: EDGE_TOP
D [20/Jan/2022:18:42:36 +0000] [Job 3] Manual Feed: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Media Position: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] Media Weigth: 0d (g/m^2)
D [20/Jan/2022:18:42:36 +0000] [Job 3] Mirror Print: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Negative Print: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Face Up: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Separations: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] Tray Switch: FALSE
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsWidth: 4805d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsHeight: 6662d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsMediaType: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsNumColors: 4d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsBitsPerColor: 8d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsBitsPerPixel: 32d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsBytesPerLine: 19220d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsColorOrder: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsColorSpace: CSPACE_RGBW
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsCompression: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsRowCount: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsRowFeed: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] cupsRowStep: 0d
D [20/Jan/2022:18:42:36 +0000] [Job 3] Clipping to: top=0.125000, left=0.125000, bottom=6661.875000, right=4804.875000
D [20/Jan/2022:18:42:36 +0000] [Job 3] Paddint to: top=0.000000, left=0.000000, bottom=0.000000, right=0.000000
D [20/Jan/2022:18:42:36 +0000] [Job 3] Printing page 6, 1% complete...
D [20/Jan/2022:18:42:36 +0000] [Job 3] Set job-printer-state-message to "Printing page 6, 1% complete...", current level=INFO
D [20/Jan/2022:18:42:36 +0000] [Job 3] ATTR: job-media-progress=1
D [20/Jan/2022:18:42:36 +0000] [Job 3] cgpdftoraster: bytes written for side 1 = 128043640, err = 0
D [20/Jan/2022:18:42:36 +0000] [Job 3] Intercepted signal: 20ld for PID: 891
D [20/Jan/2022:18:42:36 +0000] [Job 3] PID: 891 exited w/ no errors.
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: + com.hp.e.2-error
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: + other-error
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.71-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.66-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.69-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.88-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.42-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.103-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.0-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.115-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.72-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.7-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.74-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.77-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.5-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.70-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.20-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.2-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.89-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.78-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.6-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - paused-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - marker-waste-full-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.1-warning
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.68-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - marker-waste-almost-full-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.67-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.75-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.102-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.59-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.87-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] STATE: - com.hp.s.101-report
D [20/Jan/2022:18:42:36 +0000] [Job 3] PID: 883 terminated on signal 0!
D [20/Jan/2022:18:42:36 +0000] [Job 3] PID 883 (/Library/Printers/hp/cups/Officejet.driver/Contents/MacOS/Officejet) stopped with status 1.
D [20/Jan/2022:18:42:36 +0000] [Job 3] Hint: Try setting the LogLevel to "debug" to find out more.
D [20/Jan/2022:18:42:36 +0000] [Job 3] End of messages
D [20/Jan/2022:18:42:36 +0000] [Job 3] printer-state=3(idle)
D [20/Jan/2022:18:42:36 +0000] [Job 3] printer-state-message="Filter failed"
D [20/Jan/2022:18:42:36 +0000] [Job 3] printer-state-reasons=com.hp.e.2-error,other-error

Was this reply helpful? Yes No

‎01-24-2022 03:02 AM

HP Recommended

@0vicki0, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print from your Mac. This is because of the printer driver. Due to its age, there are no drivers available for this printer to work on macOS 11 or later on the HP Support site.

 

This printer is not AirPrint compatible too.

However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

 

NOTE: Gutenprint drivers are not supported by HP or Apple.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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