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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 4630 e-All-in-One Printer
Microsoft Windows 11

Plug in computer and it comes on automatically and displays an error code on the screen and is totally locked. The error code is oxc4eb827f .

1 REPLY 1
HP Recommended

Hi @REBEL14 

 

Welcome to the HP Support Community. 


Thank you for posting your query; I will be glad to help you. 

 

I understand you are getting an error code OXC4EB827F on your printer. 

 

Here are a few steps you can try to resolve the issue.

 

  1. Turn off your printer and unplug it from the power source.
  2. Remove the ink cartridges from the printer.
  3. Clean the electrical contacts on the ink cartridges and inside the printer with a lint-free cloth moistened with distilled water.
  4. Reinstall the ink cartridges and plug the printer back in.
  5. Turn on the printer and check if the error code has disappeared.

 

If the error code persists, you can try resetting the printer by following these steps.

 

  1. Turn off the printer and unplug it from the power source.
  2. Wait for 60 seconds.
  3. Plug the printer back in and turn it on.
  4. Check if the error code has disappeared.

Update the firmware on an HP printer


HP regularly releases new firmware versions for printer enhancements, app updates, or issue fixes. Update the firmware regularly to get the most out of your printer.

Click on the link below for instructions on how to update the firmware of your printer.

https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Print Scan Doctor

 

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. 

 

Download and run HP Print and Scan Doctor from the link below to quickly and automatically perform several troubleshooting tasks known to resolve this issue. 

When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Link: https://support.hp.com/in-en/help/printscandoctor

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.