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HP Color LaserJet Pro MFP M281fdw
Microsoft Windows 10 (64-bit)

My printer is printing odd symbols at the top of the page. I installed genuine HP printer cartridges recently. I am working with Windows 10. This is a recent problem. Printer had been working well since 2019 when I purchased it new. Can someone assist me, please?

1 REPLY 1
HP Recommended

@TampaBayBucs

 

Welcome to the HP support community.

 

I understand that your printer is printing unexpected symbols, I am glad to assist you.

Reset the printer

  • Resetting the printer can often resolve printing issues.
  • With the printer turned on, disconnect the power cord from the printer.
  • Unplug the power cord from the power source.
  • Wait 60 seconds.
  • Reconnect the power cord to a wall outlet and to the printer.

Download and run HP Print and Scan Doctor

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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