Office Jet 200 Mobile printer - Won't power up

[Nelson367]

I bought this June 2020 to use on my boat; it worked fine last summer.  Now it won't power up.   The battery is showing five lights.  The orange light for power was working , now it has stopped.     Printer is only a year old.  HP support is no help!

[Kumar0307]

@Nelson367, Welcome to the HP Support Community! I’m here to help.

I understand the printer is not powering up. Have you tied using an alternate compatible power cable?

Kindly perform the steps mentioned in this document - HP printer does not turn on

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

If this does not help, unplug the power cable and hold the power button down for 10-15 seconds and release it. Power on the printer and check.

If the issue persists, I'm afraid this is a hardware failure. Please reach out to the HP Support in your region regarding the service options for your printer. 

If the printer is out of warranty, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!