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HP Deskjet 1000 Printer - J110a
macOS 10.15 Catalina

I cannot print anything on my Office Jet J110a on my Mac.  I noticed this issue a few days ago.  That same day, I had set up a new printer on my Mac as well.  I did not have an issue with this printer up until that day.  I went to Printers and Scanners in Settings and my printer is available on the list of printers... When I go to print, it says something like “waiting for the printer to become available.. I tried unplugging the printer cable that comes with the printer quite a few times, and deleting the printer from the list under Printers and Scanners in Settings.  I reset the printing system.  I shut down my computer multiple times and rebooted it. I did every troubleshooting technique there is. This is really frustrating!   

(P.S. If there is a H.P. Tech that sees this message can you please respond.  I have been trying to contact a H.P. Tech for a while now.  Thank You!!)

 

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1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @TSES1991,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to print from mac.

 

HP Deskjet 1000 Printer series - J110 driver for macOS 10.15 is not available from the HP website or Apple Software Update. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

 

View solution in original post

1 REPLY 1
HP Recommended

Hi @TSES1991,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are unable to print from mac.

 

HP Deskjet 1000 Printer series - J110 driver for macOS 10.15 is not available from the HP website or Apple Software Update. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

 

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