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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-22-2018 08:02 PM

HP Recommended

I'm trying to print a PDF on my HP OfficeJet 4650 with my HP Notebook, but my HP Notebook says that my 4650 can't print PDF's. However, it was able to print PDF's the day before. I've restarted my laptop and my printer, reconnected my printer and laptop to the wifi, and tried to print a test page. But, when I tried to print a test page, it also wouldn't print.  Please send help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-26-2018 09:15 PM

HP Recommended

Hello, 

 

I'd suggest you to donwload and run HP Print  & Scan Doctor using below URL that should fix the issue you are facing.

URL:-      www.hp.com/go/tools

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

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12 REPLIES 12

‎09-22-2018 09:09 PM

HP Recommended

What program are you using to print the PDF file?

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‎09-23-2018 01:24 PM

HP Recommended

I'm using Microsoft Edge.

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‎09-23-2018 04:16 PM

HP Recommended

Give Sumatra PDF read a try, link to program.

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‎09-23-2018 08:17 PM

HP Recommended

Sumatra PDF Doesn't work either

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‎09-23-2018 09:02 PM

HP Recommended

Can you print other PDF files?

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‎09-25-2018 08:47 PM

HP Recommended

No, I'm unable to print any documents and PDF's.

@8lives wrote:

Can you print other PDF files?

 

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‎09-25-2018 11:01 PM

HP Recommended

Are you able to print a copy from printer control panel?

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‎09-25-2018 11:28 PM

HP Recommended

No, the printer control panel doesn't do anything for me. I've tried troubleshooting, but it hasn't found anything wrong. Printing a test page is also impossible.

 

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‎09-26-2018 01:12 PM

HP Recommended

Did you perform a power reset on the printer?

Is the printer warranty still valid?

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