OfficeJet 5212 won't print, because HPinstant ink

[Tina0218]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.  

Original topic URL: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/OfficeJet-5212-won-t-print-... 

Did anyone get back to you with a solution to this problem.  I have the same issue with my HP 5212

[Kumar0307]

@Tina0218, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print. To assist you better.

• Is the printer enrolled in Instant Ink?
• Are you using Instant Ink cartridges?

Make sure the printer is connected to the internet. 

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!