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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-06-2018 11:43 AM

HP Recommended
Product: OfficeJet 6950 Pro
Operating System: Microsoft Windows 10 (64-bit)

Impossible to print Office-documents with my printer OfficeJet 6950 Pro. I tried the HP Troubleshooter, testpage was succesful, installed latest drivers, but nothing worked. My other printer a Canon, has no problems with it, so it has to be the HP who give troubles. My default printer is set to the HP. System is Win X PRo 64 bit, latest drivers and updates

 

After more then 15 years of avoiding HP (bad experiences then)  i decided to give it a chance again, however at this time i regret it ... But maybe there is a working solution and are you wiling to share it with me 😉

 

Thanx in advance 

1 person had the same question
2 REPLIES 2

‎11-06-2018 12:53 PM

HP Recommended

@GuevaraNL

 

The print drivers for this printer do not support XP 64bit - never did so.

I am sorry you are unhappy.  It is an Operating System restriction.

 

XP 32-bit supports the basic drivers as indicated in the Website Support Software and Drivers page for the printer:

HP OfficeJet 6950 All-in-One series Basic Driver

The Basic Driver supports:

Windows XP (32-bit)
Microsoft Windows 10 (32-bit)
 
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Starter (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 Enterprise (32-bit)
Microsoft Windows 8 Pro (32-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows 8.1 Enterprise (32-bit)
Microsoft Windows 8.1 Pro (32-bit)
Microsoft Windows Vista (32-bit)
Microsoft Windows Vista Business (32-bit)
Microsoft Windows Vista Enterprise (32-bit)
Microsoft Windows Vista Home Basic (32-bit)
Microsoft Windows Vista Home Premium (32-bit)
Microsoft Windows Vista Ultimate (32-bit)
Microsoft Windows XP (32-bit)

 

 

 

The Full Feature Software is supported in the following Operating Systems:

Microsoft Windows 10 (32-bit)
Microsoft Windows 10 (64-bit)
Microsoft Windows 7 (32-bit)
Microsoft Windows 7 (64-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Basic (64-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Starter (32-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Ultimate (64-bit)
Microsoft Windows 8 (32-bit)
Microsoft Windows 8 (64-bit)
Microsoft Windows 8 Enterprise (32-bit)
Microsoft Windows 8 Enterprise (64-bit)
Microsoft Windows 8 Pro (32-bit)
Microsoft Windows 8 Pro (64-bit)
Microsoft Windows 8.1 (32-bit)
Microsoft Windows 8.1 (64-bit)
Microsoft Windows 8.1 Enterprise (32-bit)
Microsoft Windows 8.1 Enterprise (64-bit)
Microsoft Windows 8.1 Pro (32-bit)
Microsoft Windows 8.1 Pro (64-bit)
 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

Was this reply helpful? Yes No

‎11-09-2018 08:48 AM

HP Recommended

Thx for ur reply. And why is this that HP has not created a solution for that? I  guess most PC's running now on 64bit.

 

So now i bought two of these useless printers which only can be used when i print PDF's or if i do a printjob as administrator. Printing email for example is not possible. Completely nuts. I thought i buyed good stuff .. I am glad i still have my old Canon working, who has no problem at all with printing everything,  Last time ever that i bought me a HP. 

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