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HP Recommended
OfficeJet Pro 8610

Hi, my OfficeJet Pro 8610 has just stopped working.  There is a blinking blue light on the front.  It won't connect to my wifi - says the password is incorrect but I know it's right.  I've done the troubleshooting you've suggested in previous threads. Can you advise? 

1 REPLY 1
HP Recommended

@MonicaF1

 

Welcome to the HP support community.

 

Restore the printer to the original network settings

1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.

2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored.

3. Touch OK.

4. Print the network configuration page and verify that the network settings have been reset.

 

Set up the printer on your wireless network

1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.

2. Touch Network Setup.

3. Touch Wireless Settings.

4. Touch Wireless Setup Wizard.

5. Follow the display instructions to complete the setup.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.