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Microsoft Windows 11

Hi There,

 

I am having problem resetting the EWS login/password.

my Printer is OfficeJet Pro 7740.

 

I would also like to receive these steps by message

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @RitteK87

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I read your post and see that you want to reset the EWS password. I would like to help you resolve this issue. 

 

Restore the network settings to default settings to reset the EWS page password:

Press the Wireless button and the Cancel button  from the printer control panel at the same time, and then hold them for three seconds.

 

Once it is done set a new password for EWS page, follow the below steps:

Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.

Click the Security tab, and under General Security, set the local administrator password.

Keep the username default as admin.

Type the New Password and Verify Password.

Navigate to the bottom of the page and click Apply.

Use these credentials the next time you Log In to the EWS.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @RitteK87

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I read your post and see that you want to reset the EWS password. I would like to help you resolve this issue. 

 

Restore the network settings to default settings to reset the EWS page password:

Press the Wireless button and the Cancel button  from the printer control panel at the same time, and then hold them for three seconds.

 

Once it is done set a new password for EWS page, follow the below steps:

Open a web browser and type the printer IP address in the address field exactly as it appears on the Configuration Page, and then press Enter.

Click the Security tab, and under General Security, set the local administrator password.

Keep the username default as admin.

Type the New Password and Verify Password.

Navigate to the bottom of the page and click Apply.

Use these credentials the next time you Log In to the EWS.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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