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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- OfficeJet Pro 7740 prints half-width (condensed / narrow) on...

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03-04-2018 01:03 PM
Hi,
just set up a new OJ 7740, it's connected through my Wifi router, I loaded A4 portrait in tray 1. I'm using Debian 9, using Gnome printer set up, the printer was immediately detected and installed.
Now, whenever I print a document (I have tried A4 so far), it comes out 50% condensed, so the width is only 1/2 A4 and all text and graphics are scaled horizontally by 0.5.
CUPS tells me this:
- `Driver: HP OfficeJet Pro 1175C - CUPS+Gutenprint v5.2.11 (color)`
- `Defaults: job-sheets=none, none media=iso_a4_210x297mm sides=one-sided`
What's going on here?
Thank you for help!
Solved! Go to Solution.
Accepted Solutions
03-04-2018 01:15 PM
Solved - It seems `hplip` was not installed. After `sudo apt install hplip` and reboot, remove and re-add printer, it seems to print correctly now.