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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎09-27-2022 05:51 PM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

I have been trying to assist my wife at her job with a printer issue for 2 weeks now and nothing is working. It is a HP OfficeJet Pro 8710 all in one printer. I have tried everything including removing ALL HP related software, drivers, and completely starting like there was never an HP printer connected to her computer. I have removed and reinstalled all software multiple times and everything goes perfectly until I try to print. The issues happening are:

 

1. The printer will not print in color from any source except for if you print a test page from the HP printer software. Every other source comes out black and white.

2. The automatic duplex feature has disappeared and only works manually. 

 

As I already stated, I have done every fix I've found on these forums as well as other sites. I'm sincerely at a loss on how to fix this. Any and all advice would be greatly appreciated.

Category:
1 person had the same question
1 REPLY 1

‎11-06-2022 11:28 PM - edited ‎11-28-2022 05:28 AM

HP Recommended

I know I made this post back in September, but we are still fighting with this issue. I see posts about it everywhere I search but no actual solutions. Does anyone here have ideas? 

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