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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- OfficeJet Pro 8715 Setup Cartridge Bypass

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08-10-2021 08:51 PM
My grandma has an OfficeJet Pro 8715 that is saying “ Use SETUP cartridges that came with your printer.” She doesn’t have these cartridges since my grandfather, who took care of all the tech items, passed away.
Can you please send the instructions for bypassing using the setup cartridges for this printer?
08-16-2021 08:29 AM
Hi @Bald3rdash,
I'd like to help!
I understand the printer is coming up " use setup ink cartridge error"
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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