• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Update on my OfficeJet Pro 8730

 

I've installed:

 

Firmware Version WEBPDLPP1N001.2247A.00
Built Date 2022-11-14

(https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8730-all-in-one-printer-series/790...
+Firmware shows Release date Dec 14, 2022)

 

Then restarted the printer.

 

After about 2.25 hours, blue screen error B83C0E74 returned, so it still looks like I need to try a semi full reset - please send me those directions.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.