Officejet 3830, Error code OXC4EB827F HWLMICCI2 C

[beerjunda]

Dear All,  my printer shows the Error code:  OXC4EB827F                                                                                                                                                                                          HWLMICCI2  C

The Printer is not responding, all lights are flashing. Disconnecting the Power Cord and reconnecting does not make any change. 

[Sneha_01]

Hi @beerjunda 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code OXC4EB827F on your HP Officejet 3830 typically indicates a hardware issue, often related to the printer's internal components. Here are some steps you can take to troubleshoot this problem:

1. Power Cycle the Printer

• Disconnect the power cord from the printer and the wall outlet.
• Wait for about 60 seconds.
• Reconnect the power cord and turn the printer back on.

2. Check for Paper Jams

• Open the printer and check for any paper jams or obstructions in the paper path.
• Remove any stuck paper carefully.

3. Inspect Ink Cartridges

• Make sure the ink cartridges are properly installed and not low or empty. Remove and reseat them if necessary.

4. Reset the Printer

• Perform a hard reset:
  • Disconnect the power cord.
  • While the printer is off, press and hold the Power button for about 15 seconds.
  • Reconnect the power cord and turn the printer on.

5. Check for Firmware Updates

• If you can get the printer to respond, check for any firmware updates via the HP Smart app or the HP Support website.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support