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‎01-15-2020 11:11 AM

HP Recommended

I recently purchased an OfficeJet3830.   I set up the printer wirelessly and it worked.  The next day it didn't.  The blue wireless bulb was still on.   I went through the Wireless Setup Wizard and it worked.   I day later, the same thing happened.  

 

I tried the HP Print and Scan Dr as recommended below and it worked.   A day later, I am unable to print. 

 

Also, after trying print today, the screen on the print read "Computer not found".   Can you please help.

 

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‎02-25-2020 03:03 PM

HP Recommended

i cant print from computer but everthing is connected and i dont have a printer icon on computer

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