-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Officejet 4630 not printing

Create an account on the HP Community to personalize your profile and ask a question
10-01-2020 10:55 AM
All of the sudden my printer stopped printing. I have a brand new cartridge, shows full ink, and prints blank pages. I've unplugged, restarted, have the most recent update, ran the clean print headers over 3 times, and restored default settings and tried to print the diagnostic page and all are blank. Please help!
10-03-2020 06:54 PM
@atxgr8life, Welcome to HP Support Community!
If you have already performed the steps from the document Fixing Poor Print Quality and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee