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HP Officejet 4632 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

After 8 months away my officejet 4632 will not turn on. The wall socket is functioning. I switched power cord and still have same problem. 

Inside the area where the carriage is located just behind the power button is a compartment, which I assume contains some sort of power module. Right back of this is a green indicator light. This comes on and off with plugging and unplugging so I know power is getting to the printer. Where do I go from here. Is there some sort of power module I can replace?

1 REPLY 1
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@amperry

 

Welcome to the HP support community.

 

I understand that your printer is not turning on, and I am glad to assist you.

This seems to be a hardware issue and requires one on one interaction.

I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.