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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Officejet 4632 will not turn on

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06-09-2022 07:19 AM
After 8 months away my officejet 4632 will not turn on. The wall socket is functioning. I switched power cord and still have same problem.
Inside the area where the carriage is located just behind the power button is a compartment, which I assume contains some sort of power module. Right back of this is a green indicator light. This comes on and off with plugging and unplugging so I know power is getting to the printer. Where do I go from here. Is there some sort of power module I can replace?
06-12-2022 06:38 AM
@amperry
Welcome to the HP support community.
I understand that your printer is not turning on, and I am glad to assist you.
This seems to be a hardware issue and requires one on one interaction.
I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee