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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Fed_up_of_this_
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Officejet 4650 won't recognize hp ink

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Officejet 4650
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Printer is being a complete pain. Halfway through a real HP ink cartridge and it's now decided it's not a compatible cartridge and won't print.

Any ideas?

Tried the obvious, removing and replacing ink, switching off at mains, swearing at it, threatening to throw it out and replace it with a different printer, nothing has worked. Refuse to buy more ink on the off chance it will work it's cheaper to buy another printer in the uk

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Kumar0307
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@Fed_up_of_this_, Welcome to the HP Support Community!

 

I understand the ink cartridge is not working. Which ink cartridge is indicated in the error?

This printer supports printing in single-cartridge mode.

 

Kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Make sure the ink cartridges are properly placed. You may refer to - Replacing the Ink Cartridges

 

If the issue persists, I'm afraid this could be a hardware issue. Please reach out to the HP Technical Support team in your region regarding the replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Fed_up_of_this_
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Thanks Kumar, I'll give those a try. It's the black that has suddenly decided to stop working.

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Fed_up_of_this_
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Thanks Kumar, sorry didn't work, it was the same steps that I did before coming here.

 

The hp support link will just tell me it's out of warranty, I tried that one before as well.

 

I'll give up and buy a different printer. It will cost the same for a brand new printer on special offer as it will for a replacement cartridge that might not work. 

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Kumar0307
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@Fed_up_of_this_

 

I understand. Yes, if the printer is out of warranty, it is better to get a new one. Keep us posted for any other assistance, happy to help.

KUMAR0307
I am an HP Employee

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