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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Officejet 5740 printing blank pages

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07-24-2020 01:27 PM
I have an hp officejet 5740 that is printing blank pages whether black or color is selected. Ink cartridge levels are good. I have removed and cleaned them via hp protocol found in these pages, then reinstalled. I have run the "clean cartridges" cycle about a dozen times as well. I have checked all page settings. I have tested the printing by making copies as well as printing from the computer, and it is still blank. The test page also comes out as blank. I also tried running through the hp print and scan doctor. What might the next steps be on a tight budget?
07-27-2020 10:23 AM
Welcome to the HP Support Community.
Since you've tried all the troubleshooting steps, this could be a hardware issue with the Printer unless you've spare set of ink cartridges to test with.
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee