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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-24-2020 01:27 PM

HP Recommended
Product: HP Officejet 5740
Operating System: Microsoft Windows 10 (32-bit)

I have an hp officejet 5740 that is printing blank pages whether black or color is selected.  Ink cartridge levels are good.  I have removed and cleaned them via hp protocol found in these pages, then reinstalled.  I have run the "clean cartridges" cycle about a dozen times as well.  I have checked all page settings.  I have tested the printing by making copies as well as printing from the computer, and it is still blank.  The test page also comes out as blank. I also tried running through the hp print and scan doctor. What might the next steps be on a tight budget?

6 people had the same question
1 REPLY 1

‎07-27-2020 10:23 AM

HP Recommended

@solomonscrabble

 

Welcome to the HP Support Community.

 

Since you've tried all the troubleshooting steps, this could be a hardware issue with the Printer unless you've spare set of ink cartridges to test with.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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