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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Officejet 5740 wireless radio not working

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06-05-2016 10:44 AM
My Officejet 5740 all in one printer has been working fine wirelessly but a few days a go it stopped working and now can not detect any network, the network test results page states that the "wireles radio" is not functioning, there is nothing wrong with router as both computer and Iphone can connect.
I have tried all of the set ups and reconnections I know, can anyone help.
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Accepted Solutions
06-08-2016 01:09 PM
Well, it appears your wireless radio on the printer is defective.
BUT... it appears you are in luck since you have an Ethernet port! Just buy some Power Line Ethernet adapters and use your house wiring for your printer anywhere in the house.
Something like this.
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=powerline+adapters
Back in business.
06-08-2016 12:37 PM
The status of the wireless radio "disabled". also when I printed the wireless network test results page it said the radio was off, so tried it all again with the radio turned on, still no connection. The printer is not able to detect any wireless network. Is there something faulty with the printer?
06-08-2016 01:09 PM
Well, it appears your wireless radio on the printer is defective.
BUT... it appears you are in luck since you have an Ethernet port! Just buy some Power Line Ethernet adapters and use your house wiring for your printer anywhere in the house.
Something like this.
https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=powerline+adapters
Back in business.
05-23-2018 03:07 AM
Well I do not see that as lucky, you are saying I now have to spend several hundred dollars in having my house wired up because HP has faulty hardware and won't stand by thier product. So much for going wireless and being progressive I now have to go back 10-15 years or buy a new printer (not HP)......