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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
Officejet 5740
Microsoft Windows 10 (64-bit)

My Officejet 5740 all in one printer has been working fine wirelessly but a few days a go it stopped working and now can not detect any network, the network test results page states that the "wireles radio" is not functioning, there is nothing wrong with router as both computer and Iphone can connect. 

I have tried all of the set ups and reconnections I know, can anyone help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Well, it appears your wireless radio on the printer is defective.

 

BUT... it appears you are in luck since you have an Ethernet port!  Just buy some Power Line Ethernet adapters and use your house wiring for your printer anywhere in the house.

 

Something like this.

 

https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=powerline+adapters

 

Back in business.

View solution in original post

6 REPLIES 6
HP Recommended
Reset the printer back to Network Defaults. Now print out the Network config sheet again. Status of the wireless radio now?
HP Recommended

The status of the wireless radio "disabled". also when I printed the wireless network test results page it said the radio was off, so tried it all again with the radio turned on, still no connection. The printer is not able to detect any wireless network. Is there something faulty with the printer?

HP Recommended
Exact status of the Wireless Radio? On, off, failed?
HP Recommended

wireless on "pass" wireless working "fail"

HP Recommended

Well, it appears your wireless radio on the printer is defective.

 

BUT... it appears you are in luck since you have an Ethernet port!  Just buy some Power Line Ethernet adapters and use your house wiring for your printer anywhere in the house.

 

Something like this.

 

https://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=powerline+adapters

 

Back in business.

HP Recommended

Well I do not see that as lucky, you are saying I now have to spend several hundred dollars in having my house wired up because HP has faulty hardware and won't stand by thier product. So much for going wireless and being progressive I now have to go back 10-15 years or buy a new printer (not HP)......

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.